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Surestay Hotel By Best Western Lewiston, Lewiston
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Key details
About the Hotel
516 Pleasant St,
Lewiston,
Maine,
United States of America,
04240,
Maine
SureStay Hotel by Best Western Lewiston is the most recently renovated hotel in the Lewiston-Auburn area. It is located just 8 minutes from Bates College and offers a blend of modern amenities and comfortable accommodations. The hotel is known for its welcoming hospitality and convenient access to nearby attractions.
Location
SureStay Hotel is conveniently situated near numerous local attractions, including the Androscoggin River, Museum L-A, and the Bates College Museum of Art. Guests will find shopping options at Auburn Mall and The Willows Flea Market within a short drive. The nearest airport, Portland International Jetport, is located approximately 31 miles away. Free parking is available for those traveling by car.
Rooms
All guest rooms feature a modern design, equipped with free Wi-Fi and flat-screen TVs with cable channels. Each room includes a private bathroom with complimentary toiletries and options for either a shower or bath. Special accommodations such as a honeymoon suite with a king bed, fireplace, and HD television are also available. Additional amenities in the rooms include air conditioning, tea and coffee facilities, and a dryer.
Eat & Drink
Guests can grab a bite at the on-site snack bar/deli, which serves a variety of options. For more substantial meals, a full-service dinner menu with nightly specials is available. Fusion Lounge invites guests to enjoy live music alongside delicious cocktails in an inviting atmosphere. The hotel also offers a complete range of catering services for events held at its conference facilities.
Leisure & Business
The hotel features a recently updated pool, sauna, and Jacuzzi, providing options for relaxation after a long day. The Ramada Conference Center boasts 15000 square feet of banquet space and a fully equipped theater accommodating 117 guests. Business-friendly amenities include high-speed Wi-Fi, audio/video equipment for presentations, and flexible meeting spaces for various event types. The Executive Boardroom is designed for small meetings, comfortably seating up to 18 people.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Breakfast Delight
“The breakfast area was immaculate, with a diverse selection of foods that made mornings a pleasure.” view full review
Comfortable Bliss
“My room was spotless and the bed was exceptionally comfortable, ensuring a perfect night's sleep.” view full review
Luxurious Tub
“The bathtub was truly glorious, providing a relaxing oasis after a long day of travel.” view full review
Easy Access
“Ample parking right by the entrance made it simple to carry my luggage in, enhancing my overall experience.” view full review
General
No smoking on site
Free Wi-Fi in public areas
Parking
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
ATM/Cash machine
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Guest Parking
Dryer
Services
Housekeeping
Laundry
Dining
Picnic area/ Tables
Business
Fax/Photocopying
Spa & Leisure
Garden area
Room features
Air conditioning
Heating
Tea and coffee facilities
Bathroom
Free toiletries
Sink
Self-catering
Dryer
Media
Flat-screen TV
AM/FM alarm clock
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Location
516 Pleasant St,
Lewiston,
Maine,
United States of America,
04240,
Maine
Map view
516 Pleasant St,
Lewiston,
Maine,
United States of America,
04240,
Maine
City landmarks
32 S Lisbon Rd
Clough Meeting House
1.8
mi
US Veterans Ctr
2000 ft
C and J Hall
3000 ft
51 Westminster St
Atrium Art Gallery
4400 ft
Church
Holy Cross Catholic Church
3800 ft
c/o The Stanton Bird Club
Thorncrag Bird Sanctuary
2.1
mi
190 Birch St
Androscoggin Bank Colisee
1.9
mi
Museums
Museum L-A
2.3
mi
British Museum CO Ltd
1.5
mi
Knights of Columbus
1.5
mi
Church
Basilica of Saints Peter and Paul
2.2
mi
Museums
Bates College Museum of Art
2.4
mi
Church
Holy Family Church
1.7
mi
Masjid u Salaam
1.8
mi
El Shaddi Foursquare Church
1.8
mi
Spirit of Fire Evangelistic Church
1.8
mi
Church
South Lewiston Baptist Church
1.8
mi
Lithu Hall
1.8
mi
Colisee Lewiston
1.8
mi
Penley Corner Church
2.0
mi
Broadway Theatre
The Public Theatre
1.9
mi
Church
Trinity Episcopal Church
2.0
mi
Parks
Veteran's Park
2.5
mi
Amazing Grace Mission
2.0
mi
Lower Lisbon Street Historic District
2.1
mi
Saint Patrick's Catholic Church
2.1
mi
St Mary's Regional Med Center
2.1
mi
Church
Free Grace Presbyterian Church
2.1
mi
Public Building
Lewiston City Hall
2.2
mi
Nearby
Gallery
Atrium Gallery
1800 ft
Restaurants
Pleasant Street Bingo
500 ft
475 Pleasant St Ste 11
Fusion Restaurant & Lounge
900 ft
490 Pleasant St
Subway
800 ft
1420 Lisbon Street
Fran's Place
1900 ft
1485 Lisbon St Ste 6
KFC
2800 ft
1201 Lisbon
Taco Bell
2800 ft
1201 Lisbon
Governor's Restaurant & Bakery
3000 ft
1185 Lisbon St
Webster Street Convenience & Diner
5100 ft
715 Webster St
Reviews and Ratings
Feedback from previous guests about their experience.
54%
liked the hotel and would stay again
convenient location
nearby grocery store
safety concerns
lack of essential amenities
5.4/10
Guest rating
Rooms
5.7
Location
7.0
Service
5.2
Dining
5.0
Guest reviews
5.4/10
based on 6 reviews
7.4
7.4/10 based on 219 reviews
Susan
United States of America,
March
2024
5.0/10
I walked through dark, brick corridors to get to my room, which had a damp, musty smell. The front desk recommended running the air conditioners to freshen it up. Unfortunately, the room was quite dirty, as if it hadn't been cleaned properly.
Rooms
5.0
Despite the damp, musty smell and cleanliness issues, the front desk's recommendation to use the air conditioner helped a bit. However, the lack of proper cleaning was disappointing.
Service
5.0
While some staff were friendly, others had major attitude problems and were unhelpful. The service didn't meet my expectations.
Location
5.0
The location, right off I-95, was convenient for a quick stay, especially if you're just looking for a budget option. However, the only positive aspect was the ample lighting around the location.
Dining
5.0
The dining experience was subpar with limited options and issues raised to the hotel manager. A hot breakfast with more choices would be appreciated.
Facilities
5.0
The facilities were lacking, with issues like trash in the parking lot and safety concerns. Improvement is needed for the overall experience.
Frances
United States of America,
March
2024
6.6/10
The hotel was a bit challenging to find initially, but it was convenient for my needs. The rooms had been recently remodeled, although some minor touch-ups were needed. The service was mixed, with some staff being extremely helpful while others lacked attentiveness. The location, although near the highway, provided quick access to my destination. The dining options were limited, and the lack of breakfast was disappointing.
Rooms
7.0
The rooms had recently been remodeled, but some small cosmetic touch-ups were needed. My room was at the other side of the building, through dark brick corridors, and it had bricked-up hazy windows looking onto a shed-like structure.
Service
6.0
The service was a mixed bag. While some staff members were extremely helpful, others needed to pay more attention to guest attendance.
Location
8.0
The hotel was a bit hard to find at first, but it was handy for what I needed to do. It is right off I-95, making it a good choice for those seeking an inexpensive place to stay.
Dining
5.0
The hotel's dining options were limited, with no breakfast available. I wish there was more variety in the food offered.
Facilities
The facilities were basic, with not very many extra amenities, but the seasonal products were a nice touch.
Lawrence
United States of America,
December
2023
5.0/10
The hotel is conveniently located off I-95, making it a budget-friendly choice for a night stopover in Lewiston. The rooms, while not exceptional, offer a decent stay. However, the service fell short with cleanliness issues and safety concerns. The nearby grocery store was a convenient amenity, but the lack of essential facilities like a TV was disappointing.
Rooms
5.0
The rooms are fine, nothing extraordinary. I found the fake wood floors to be hollow-sounding and felt a bit unclean; I even slept with my shoes on.
Service
5.0
The service was lacking. I had to take matters into my hands to get my room cleaned and even had it assigned to someone else after me. Safety was a concern with disruptive guests and questionable activities happening around the hotel.
Location
7.0
The hotel's location right off I-95 is convenient for those seeking an inexpensive, no-frills place to stay. It was easy to find and accessible from the highway.
Dining
6.0
The dining options were limited, and I had to raise concerns about the cleanliness of the linens. However, the available food was satisfactory, and breakfast was served early in the morning.
Facilities
5.0
Basic facilities were available, but the absence of a TV and the unclean linens were major downsides.
convenient location
safety concerns
Brandon
United States of America,
August
2023
5.0/10
The hotel had some drawbacks with dirty fake wood floors in the rooms and a strong perfume smell, but the friendly and accommodating service made the stay enjoyable. The location was convenient for my visit, although the dining options were limited. Overall, a decent stay for the price.
Rooms
5.0
The rooms had hollow sounding fake wood floors that felt dirty, and the strong perfume smell was off-putting. I ended up sleeping with my shoes on.
Service
7.0
The staff were very friendly and accommodating, making me feel welcomed despite the initial room issues.
Location
6.0
The location was a bit hard to find at first, but it worked well for my trip to visit my grandson at Bates College. The sliding glass doors leading to the parking lot were convenient.
Dining
5.0
The hotel did not offer breakfast as advertised, which was disappointing. I raised my concerns with the manager but was met with limited options.
Facilities
The facilities were basic, and I would have liked to see more dining options available to guests.
Chris
United States of America,
July
2023
6.6/10
The hotel is conveniently situated right off I-95, making it a practical choice for a budget-friendly stay. The rooms have a modern look and are newly refurnished, although the view could be better. The service, while the management was temporarily unavailable, was satisfactory. The location worked well for my needs, adjacent to convenient stores and restaurants. The dining experience, though basic, was complimentary. Overall, a decent option for a short stay.
Rooms
7.0
The rooms appeared recently refurbished with a modern touch, but the view was not the best. I could tell that people smoked underneath, affecting the ambiance.
Service
6.0
Despite the manager being in a meeting during my stay, the service from the staff was adequate. There was some issue reported, but a partial refund was offered.
Location
8.0
The hotel's location right next to I-95 was quite practical for my trip purposes, and having easy access to nearby amenities.
Dining
5.0
The morning breakfast was basic, but it was complimentary. I wished there were more options available.
Facilities
General facilities met the standard expectations for a short stay. Nothing exceptional, but sufficient for the purpose.
Ernest
United States of America,
May
2023
6.8/10
The hotel is located in Lewiston, Maine, making it a convenient stopover spot, though finding it initially might be a bit challenging. The rooms, while not luxurious, were clean and quiet, which was perfect after a long bike ride. The service was courteous and friendly, yet certain aspects like housekeeping could be improved. The dining was satisfactory but lacked variety. Overall, it was a decent choice for a short stay.
Rooms
7.0
The rooms were clean and quiet, providing a peaceful environment.
Service
6.0
The service was courteous and friendly, though some aspects like housekeeping may need attention.
Location
8.0
The hotel's location in Lewiston was convenient for a stopover and easy access from the highway.
Dining
6.0
The dining options were satisfying but lacked variety.
Facilities
7.0
The hotel provides basic facilities suitable for short stays.
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